Treating Customers Fairly
At It’s About Money Financial Services Ltd we are committed to offering our customers the highest possible standards of service and we fully support the Financial Services Authority’s initiative concerning ‘Treating Customers Fairly’.
We recognise that both we, and our customers, have everything to gain if we look after your best interests and treat you fairly in all aspects of our dealings with you.
Therefore, our commitment to you is that we will:
To help us give you the most appropriate advice, we will ask you to:
Your home may be repossessed if you do not keep up repayments on your mortgage.
The value of pensions and investments can fall as well as rise. You may get back less than you invested.